Indigenous Tourism Development Coordinator

ITA Head Office – EDMONTON/CALGARY

Job Description: The role of the Development Coordinator is to assist in ITA project activities in cooperation with and under the direction of ITA’s Director of Development in the areas of product development, training, marketing, and memberships. The position will work closely with the Director of Development to assist them in the engagement with and programming to Indigenous communities, organizations, and entrepreneurs.

Main categories of work and responsibilities within each category:

1) Product Development

  • Supporting and assisting in the planning and delivery of ITA’s product development support programs with Indigenous tourism entrepreneurs and Indigenous community leadership
  • Working with Indigenous tourism businesses in assessing and strengthening their tourism businesses and product/ experiences

2) Training

  • Assist with logistics, operations and delivery of ITA regional training programs
  • Assist with organizing partners involved in designing & delivering training programs
  • Support the Tourism Industry Cultural Awareness Program with destination marketing and industry partners

3) Stakeholder Engagement

  • Working closely with the Project Manager to build and maintain relationships and to resolve any stakeholder concerns
  • Assisting with the establishment and maintenance of communications protocols between various stakeholders
  • Ensuring timely response and follow up to stakeholder concerns;

4) Memberships

  • Assist in member data management and reporting
  • Assist in member relations including mail-outs and emails/calls
  • Assist in member renewal and recruitment

General Tasks & Responsibilities:

  • support ITA reporting and data collection requirements
  • assist with general office responsibilities
  • support networking opportunities and regional participation in industry meetings and events
  • Supporting the development and implementation of the Alberta Indigenous Tourism Summit 2022.

Qualifications:

  • Knowledge of and working experience in the tourism and travel sector and business development
  • Minimum of post-secondary education in a related field
  • Knowledge of Indigenous communities in Alberta, understanding of current Indigenous issues, specifically in the area of economic development.
  • Strong working knowledge of Microsoft Office and of project management tools
  • Indigenous cultural knowledge and experience with Indigenous communities preferred
  • Experience in event management, including planning and on-site logistics


Skills:

  • Strong written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Driven to effectively deliver projects and programs
  • Solid planning and procedural skill-set
  • Able to take initiative and work independently
  • Able to Identify issues and consider solutions for any challenges that arise
  • Motivated to deliver results on-time and on-budget

Strong working knowledge of Microsoft Office and of project management tools

Application deadline: 2022-01-24

Expected start date: 2022-02-01

Job Types: Full-time, Permanent

Salary: $55,000.00-$65,000.00 per year

COVID-19 considerations:
Work from home currently, masks required while in the office and asymptomatic rapid testing available.

Membership Engagement and Cultural Coordinator

ITA Head Office – EDMONTON/CALGARY

Job Description: The role of the Membership Engagement and Cultural Coordinator is to assist in ITA project activities in cooperation with and under the direction of ITA’s Director of Development in the areas of product development, training, marketing, and memberships. The position will work closely with the Director of Development to assist them in the engagement with and programming to Indigenous communities, organizations, and entrepreneurs.

Main categories of work and responsibilities within each category:

1) Product Development

  • Supporting and assisting in the planning and delivery of ITA’s product development support program with Indigenous tourism entrepreneurs and Indigenous community leadership
  • Working with Indigenous tourism businesses in assessing and strengthening their tourism product/ experience

2) Memberships

  • Assist in member data management and reporting
  • Assist in member relations including mail-outs and emails/calls
  • Assist in member renewal and recruitment

3) Stakeholder Engagement

  • Working closely with the Director of Development to build and maintain relationships and to resolve any stakeholder concerns
  • Assisting with the establishment and maintenance of communications protocols between various stakeholders
  • Ensuring timely response and follow up to stakeholder concerns;
  • Helping to work with stakeholders and answer cultural questions such as Elder engagement, Cultural authenticity and Protocols

Skills:

  • Excellent written, interpersonal and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Highly organized to effectively deliver projects and programs including attention to detail and multitasking skills
  • Strong planning and procedural skill-set
  • Able to take initiative and work independently
  • Motivated to deliver results on-time and on-budget
  • Ability to think strategically and develop solutions to complex problems.

Qualifications:

  • Knowledge of and working experience in the tourism and travel sector and business development
  • Minimum of post-secondary education in a related field
  • Knowledge of Indigenous communities in Alberta, understanding of current Indigenous issues, specifically in the area of economic development.
  • Strong working knowledge of Microsoft Office and of project management tools
  • Indigenous cultural knowledge and experience with Indigenous communities preferred
  • Experience in event management, including planning and on-site logistics

Application deadline: 2022-01-24

Expected start date: 2022-02-01

Job Types: Full-time, Permanent

Salary: $55,000.00-$60,000.00 per year

COVID-19 considerations:
Work from home, masks required in the office, asymptomatic rapid testing available for safety.