Senior Director, Development and Partnerships

Career Opportunity

Indigenous Tourism Alberta (ITA) is hiring a Senior Director to focus on Development and Partnerships. 

Reporting to the Chief Executive Officer, the Senior Director is responsible for supporting all operational initiatives in regards to industry development and partnership, ensuring all programs and projects align to the overall strategy of Indigenous Tourism Alberta (ITA).

The core responsibility of the Senior Director is to ensure operational excellence under the partnership, development and leadership pillar of ITA’s Strategy and to oversee the execution of the strategy and action plan as approved by the Board of Directors and the CEO. This Senior Directors role will oversee day to day operations and assist in managing the economic and financial viability of the company utilizing management strategies, financial accounting, human resource planning, customer relations, and implementation of new technologies while managing a dynamic industry development and membership team.

Responsibilities include:

Operational

  • In coordination with the CEO, determines the strategy and overall organizational objectives to align to the Board approved action plan.
  • Responsible for defining departmental objectives aligning with the strategy, and partner with Directors to plan and develop goals and action plans to align to the strategy and meet objectives.
  • Reviews all proposed programs, activities and projects in coordination with departmental Directors and Managers assessing viability and ensuring alignment with the parameters of the ITA mandate, strategy and budget guidelines.
  • Oversee the rollout and implementation of all projects, activities and programs in support of the strategy and action plan and work with Managers and Directors to ensure the delivery of all objectives.
  • Responsible for measuring the effectiveness of all internal and external processes. Work with department Directors and Managers to ensure KPI’s are met or exceeded and identify opportunities for improvement and gaps and make necessary recommendations to improve and edit.
  • Oversee the day-to-day internal operations of ITA providing support to Directors and Managers as needed.
  • Provides timely, accurate and complete reports on the operating condition of the organization.
  • Fosters a results oriented, accountable and collaborative environment within ITA.
  • Represents ITA with funders and business partners.

Finance and Budgets

  • In partnership with the CEO and the Director of Finance, develops the annual operating budget under development and partnerships.
  • Review operational performance against the annual budget, and ensure responsible departments are operating within approved budgets and financial plans.
  • Works with the Director of Finance and the CEO to resolve financial issues in a timely manner.
  • Regularly meets with the Director of Finance, and department Directors/Managers to discuss financial and operational performance, provide guidance and support to operational Managers and implement procedures to improve overall performance.
  • At the request of the CEO, will work with and report to the ITA Board of Directors to ensure proper accountability frameworks are in place, followed and delivered in an efficient manner.
  • Prepares and submits business plans, budgets, economic and business opportunities, financial statements, and statistical reports for consideration and action to CEO.

Partnerships

  • Assists the CEO and department Directors by liaising with federal, provincial and municipal government departments, members, Indigenous entities, business and corporate structures, financial bodies, tourism bodies and other third parties to maintain partnerships and develop opportunities for the betterment of ITA’s goals and objectives.
  • Supports the preparation of proposals for funding or for particular projects and programs deemed necessary or appropriate and liaises to follow up.
  • Maintain and implement industry partnerships and MOU agreements on behalf of ITA.

Leadership

  • Creates an open, supportive and collaborative staff environment by clearly defining roles and responsibilities, establishing and upholding performance standards, conducting ongoing coaching, delivering effective performance reviews, and ensuring competitive salary structures.
  • Supports the CEO and leads the organization by example, and effectively manages, guides and directs staff to accomplish organizational goals and objectives in conformance to policies, laws and regulations.
  • Provides guidance and support to Directors, to effectively manage their time and projects.
  • Oversees ITA development operations and provides effective leadership to the organization as a whole.
  • Ensures ITA maintains appropriate systems to manage existing operational, health, safety, financial risks, and business risks.
  • Support Managers and Directors to ensure staff receive clear direction, supervision and motivation, and are provided with training, tools and technology required to be successful in their jobs, consistent with the objectives of the strategic plan.
  • Work with Managers and Directors to ensure programs and projects align to the current goals.
  • In coordination with the CEO, communicates the company’s official stance on its mission to external sources and internally to all personnel.
  • Other Key Deliverables

What you need

Education

  • University Degree with a focus on Business or equivalent, Masters Degree is an asset.

Relevant Experience

  • Extensive knowledge of ITA Operations and Indigenous communities, businesses and similar organizations across Canada.
  • Experience working with Provincial and Federal Funding partners. 
  • Minimum of 10 years senior operational experience.
  • A minimum of 7 years of corporate leadership experience.
  • Excellent rapport with staff at all levels within the organization.
  • Extensive experience with financial statements, reports and budgets.
  • Proven experience in developing tourism strategy.
  • Excellent relationship building skills.
  • Exceptional presentation, and communication skills.
  • Demonstrates passion and commitment to ITA.

This is a full-time position and comes with extended health benefits.

Please submit a cover letter and resume to Jessica@indigenoustourismalberta.ca with the subject line: Senior Director of Development and Partnerships. 

Indigenous Tourism Alberta (ITA) is a non-profit organization devoted to help grow and promote authentic, sustainable and culturally rich Indigenous tourism experiences we want to share with the world.

Indigenous Tourism Alberta acknowledges that we are on traditional territories, meeting grounds, gathering places, and traveling routes that are home to many First Nations, Metis. and Inuit. We acknowledge with respect the traditional territories of Treaty 4, 6, 7, 8, and 10. We also acknowledge the homelands of the Métis, including the eight Métis Settlements, and the six Métis Regions. We are grateful for the traditional knowledge keepers and elders that are still with us today.